Software Support

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Our software has gained an enviable reputation not only for its flexibility and power, but also for our level of support.

We believe that your success depends on how well we support you through the implementation and beyond.

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Customer support

Our support centre offers an unequalled level of assistance. When you invest in the Parklane System you also invest in a long-term partnership. We maintain a team of experienced professionals who are fully trained in all aspects of the system. As a customer, you contact support as often as necessary.

Ever-evolving design and updates

The annual support agreement ensures that you are protected in your investment including all software upgrades. The software is continuously enhanced and the latest version is always available to you.


Our implementation staff will help you configure your system every step of the way. They will offer advice on the best way to set up your pick-lists and your organizational structures. Parklane's customers receive training and telephone support to ensure that their transition to the use of our software is made as easy as possible.